Lucky Wheel CS-CART addon

Why Use Lucky Wheel?

• Increase Customer Engagement: Gamify the shopping experience to keep customers interested and coming back
• Generate Leads: Collect valuable customer information (name, email, phone) through interactive forms
• Distribute Promotions: Easily share coupon codes and special offers with your customers
• Track Performance: Monitor spins, leads, and customer behavior with comprehensive analytics and reports
• Fully Customizable: Customize wheel items, colors, positions, and messaging to match your brand
• Mobile Friendly: Works seamlessly on all devices - desktop, tablet, and mobile
• Multi-language: Support for multiple languages and translations

Create and Manage Wheel Items

Navigate to Marketing → Lucky Wheel Items to manage all wheel items.

Item Types

• Nothing / Text (Type 0): Display a custom message when customer lands on this segment. No promotion code required.
• Promotion (Type 1): Award a promotion code that customers can use. Requires linking to a CS-Cart promotion and entering a promotion code.
• Re-spin Again (Type 2): Give customers another chance to spin. This increases engagement and encourages return visits.

Item Configuration

• Title: The text displayed on the wheel segment
• Type: Select from Nothing/Text, Promotion, or Re-spin Again
• Color: Set a custom hex color for the wheel segment
• Promotion: Link to an existing CS-Cart promotion (for Promotion type items)
• Promotion Code: The code displayed to customers when they win (for Promotion type items)
• Status: Enable or disable individual items
• Storefronts: Assign items to specific storefronts (Multi-Storefronts only)

Collect Customer Information

Navigate to Marketing → Lucky Wheel Items → Form Fields to manage form fields.

Field Types

• Text: Single-line text input
• Email: Email address input with validation
• Phone: Phone number input
• Textarea: Multi-line text input
• Selectbox: Dropdown selection
• Checkbox: Checkbox input
• Radio: Radio button selection

Field Configuration

• Field Name: Internal field identifier
• Field Label: Text displayed to customers (supports multi-language)
• Field Type: Select the input type
• Required: Make the field mandatory
• Position: Control the order of fields in the form
• Status: Enable or disable individual fields

Auto-fill for Registered Users: For logged-in customers, the form automatically populates with their account information (name, email, etc.), creating a seamless experience.

Customizable Floating Button

Navigate to Marketing → Lucky Wheel Items → Floating Button to configure the floating button.

Button Configuration

• Enable Floating Button: Toggle to show/hide the floating button
• Button Position: Choose from top-left, top-right, bottom-left, bottom-right
• Button Text: Customize the button label (supports multi-language)
• Button Color: Set the button background color
• Text Color: Set the button text color
• Icon: Select an icon or upload a custom image
• Size: Adjust button size (small, medium, large)

The floating button appears on all storefront pages, making it easy for customers to access the lucky wheel at any time.

Comprehensive Reporting

Navigate to Marketing → Lucky Wheel Items → Spins Report to view detailed analytics.

Spins Report

The spins report provides comprehensive statistics and analytics:

• Total Spins: Total number of spins performed
• Promotions Won: Count of promotion wins (Type 1)
• Type Respin Again: Count of re-spin wins (Type 2)
• Nothing Won: Count of "nothing" outcomes (Type 0)

Interactive Charts

Visual charts show spins over time with the following data:

• Total spins per day
• Promotions won per day
• Re-spin again per day
• Nothing won per day

Date Filtering

Filter reports by date range to analyze performance over specific periods. Use the date picker to select start and end dates.

Win Values Distribution

See which prizes are most popular with a pie chart showing the distribution of win values.

Recent Spins List

View detailed information about each spin, including:

• Date and time of spin
• User information (name, email, or guest status)
• Win value (prize won)
• Type (Promotion, Re-spin, or Nothing)
• Promotion code (if applicable)

Export to Excel

Export spin data to Excel for further analysis or reporting. The export includes all spin details for the selected date range.

Spin Page Description

Navigate to Marketing → Lucky Wheel Items → Spin Page Description to customize the description shown on the spin page.

• Enable Description: Toggle to show/hide the description
• Description Content: Enter custom text (supports HTML and multi-language)
• Description Image: Upload an image to display with the description

Privacy Policy

Navigate to Marketing → Lucky Wheel Items → Privacy Policy to configure privacy policy content.

• Enable Privacy Policy: Toggle to show/hide privacy policy
• Privacy Policy Content: Enter privacy policy text (supports HTML and multi-language)
• GDPR Compliance: Ensure your privacy policy complies with GDPR and other privacy regulations

User Experience Flow

The lucky wheel follows a three-page flow for optimal user experience:

1. Form Page: Customer fills out the form (or it auto-fills for registered users)
2. Spinning Page: Customer spins the wheel and sees the result
3. Result Page: Customer sees what they won and receives their promotion code (if applicable)

Restriction Handling

When the lucky wheel is restricted to registered users only, guests will see a message prompting them to log in or register.

Responsive Design

The lucky wheel is fully responsive and works perfectly on mobile devices. The interface adapts to smaller screens for optimal user experience.